Privacy Policy
Last updated: October 24, 2026 · Operator: BillUnsub (indie SaaS) · Contact: support@billunsub.com
1. What BillUnsub does
BillUnsub helps you find recurring charges from PDF bank or credit-card statements. The current MVP parses PDFs in your browser so statement files are not uploaded to our servers for scanning. We do not log into your bank, store bank passwords, or use Plaid / open-banking connections.
2. Information we collect
- Account & billing: email and payment metadata processed by our payment provider (Creem). We do not store full card numbers.
- Statement scans (MVP): PDF parsing runs locally in your browser. We do not receive the PDF contents for the free/client-side scanner. If a future server-side feature is added, we will update this policy before enabling it.
- Support: messages you send to support@billunsub.com.
- Technical: basic server logs (IP, user agent, timestamps) needed to operate and secure the service.
3. How we use information
- To extract and show recurring charges and suggested cancel links.
- To provide customer support and service notices.
- To prevent abuse, debug errors, and meet legal obligations.
We do not sell your personal information.
4. Bank credentials
Do not send us bank usernames, passwords, or one-time codes. The product is designed so those are never required. If you accidentally include secrets in a PDF or email, contact us so we can help delete them.
5. Retention
Because MVP scans stay in your browser, we do not retain those PDF contents on our servers. Billing/support emails and technical logs are kept only as long as needed to operate the service, unless a longer period is required by law. Email support@billunsub.com for deletion requests about account or support data.
6. Processors
We use reputable processors such as hosting providers and Creem for payments. They process data only to provide their services to us.
7. International users
This policy is written for a US-oriented indie SaaS. If you access BillUnsub from another country, your information may be processed in the United States or where our processors operate.
8. Children
BillUnsub is not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes
We may update this policy. The “Last updated” date above will change when we do. Material changes will be noted on this page or by email when appropriate.
10. Contact
Questions or deletion requests: support@billunsub.com.